How Magius Protects Your Data and Payments

What We Collect and Why

When you register at Magius, we ask for the basics: full name, date of birth, email and mobile number. That's the minimum needed to confirm you're 18 or over and to run the account. Once you deposit or request a withdrawal, we collect payment-specific details too, PayID handle, POLi bank reference, card BIN digits, or the wallet address for crypto transfers. None of this is optional. Payment processors and our fraud checks need it to move your AUD safely and to stop someone else logging into your account.

For larger withdrawals or when our verification systems flag unusual activity, we may request a photo ID and a recent proof of address. This is standard account verification (often called KYC) across regulated and offshore gambling platforms alike. It protects you as much as it protects us: it's the same check that stops a stolen card being used to drain your balance.

Encryption and Storage

Data in transit between your device and our servers is encrypted using TLS, the same protocol Australian banks use for online banking. Card numbers are never stored in full on our systems; payment processors handle the sensitive digits and pass us only a tokenised reference. Identity documents you upload for verification sit in encrypted storage with access limited to our verification and support teams, not shared casino-wide.

We keep account and transaction records for as long as required to resolve disputes, process refunds, and meet standard financial record-keeping practice. Once that period lapses and there's no active reason to retain a file, it's scheduled for deletion. If you close your Magius account, ask our support team what happens to your file and how long it's held.

Who Sees Your Information

• Payment processors handling your PayID, POLi, card or crypto transaction
• Identity verification providers when a withdrawal or account check requires it
• Our support team, only when needed to resolve a query you've raised
• Fraud and security systems that scan for suspicious login or betting patterns

We don't sell player data to marketing lists or third-party advertisers. Where we use analytics tools to understand how players use the pokies library or the app, that data is aggregated and doesn't identify you personally.

Your Rights as a Player

You can ask Magius support what personal data we hold on your account at any time. You can request a correction if something's wrong, for example an old address still on file. You can ask what happens to your data if you self-exclude or close your account permanently. If you want a copy of your transaction history for your own records, that's also available on request through support.

None of this replaces your own good habits. Use a strong, unique password for your Magius account, enable any two-factor option we offer, and never share your login or verification codes with anyone claiming to be from our team by phone, SMS or email. Genuine Magius support will never ask for your full password.

Cookies and the Magius App

Our website and app use cookies and similar local storage to keep you logged in, remember your game preferences and measure which promotions get used. You can clear cookies or adjust permissions in your browser or device settings at any time, though doing so may log you out or reset saved preferences.

Play Within Your Limits

Data protection is one part of playing safely. The other is knowing your own limits around time and AUD spend. If gambling stops feeling like entertainment, Gambling Help Online (1800 858 858, https://www.gamblinghelponline.org.au/) offers free, confidential support across Australia. Magius play is restricted to adults aged 18 and over.

Related reading: check our Terms and Conditions for account rules, Payments for detail on PayID, POLi, cards and crypto processing, and Responsible Gaming for tools to manage your play. Ready to get started? Register here.